INTERESTED IN A CAREER AT INNOVATIVE?
WE’RE HIRING!
NATIONAL ACCOUNT MANAGER
Standing Invite
Innovative is always interested in adding the right individual to our winning team of motivated sales professionals.
We seek professionals with stellar attention to detail, a consultatory approach to sales, and the ability to effectively articulate “intangible concepts.” At Innovative, National Account Managers are relationship-builders who can generate lasting accounts by fostering customer trust and maintaining personal connections.
Innovative is not just a catchy name - it’s a defining characteristic of our company and team. We seek those who harness their creativity to go above and beyond to help their customers achieve the very best and make an impact at retail!
The position requires select travel, and compensation is only limited to the candidate’s success/performance. We offer outstanding benefits and a fun, team-driven, and rewarding work environment.
If you are a self-motivated seller with excellent presentation and communication skills, we should talk!
SR. DESIGN ENGINEER
Full-time, In Person
Innovative Marketing Solutions, Inc., one of the Top 50 Point of Purchase display companies in North America, is seeking a Sr. Design Engineer to join our winning team. We are looking for a mechanically oriented individual that can take design concepts to create engineering drawing packages and B.O.Ms for quoting, prototyping and production runs of medium to high volume.
The candidate must be proficient in SolidWorks to assist in developing 3D models of parts, assemblies, and mechanical drawings. They should have knowledge of sheet-metal fabrication, wood, and various plastic molding methods. The candidate will work closely with the engineering team while providing support to our sales, creative, and project management departments. Candidate must have manufacturing experience. A BSME or similar is preferred.
Innovative is a top-tier company that provides platinum-level benefits with a competitive compensation plan in a working environment that is robust, engaging, energetic, and challenging. Our customers are industry leaders who demand the best of our team members. If you want to make an impact at retail and do so in a fun and fresh workplace, Innovative Marketing Solutions is the place for you!
CLIENT SERVICES SPECIALIST
Full-time, In Person
We have an immediate need for a Client Services Specialist to join our industry-leading team in our corporate office in Schaumburg, IL. This position will provide personalized, professional and enthusiastic support to our customers while working closely with internal and external customer groups. The ideal candidate will be detail-oriented, outgoing, and have a true passion for providing exceptional customer service.
Duties and Responsibilities include:
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Navigate relationships between our company and our clients to ensure clients are satisfied with the services provided.
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Assist with project coordination and follow-up on action items.
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Maintain confidentiality while handling all aspects of the role, including billing.
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Serve as the primary point of contact for customer orders.
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Manage coordination of fulfillment, which includes expediting orders to ensure they are fulfilled properly and on time.
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Maintain close contact with customers to give updates on progress toward resolutions of issues or service requests.
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Monitor customer service phone calls, emails and client portals.
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Manage inventory reports for clients.
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Fulfill spare part orders.
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Participate in shipping programs for specific clients’ needs.
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Assess customers’ transportation needs and provide quotes for various modes of transportation.
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Ability to have fun and enjoy a dynamic team environment where everyone works hard to contribute to successful projects and exceed our clients’ expectations.
Job Qualifications:
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Education: Bachelor’s or Associate’s Degree with relevant work experience.
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Experience: At least 5 years of experience in customer service. Knowledge of freight transportation and POP industry would be a plus.
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Software Proficiency: Microsoft Office (with strong Excel abilities). Quickbooks experience would be a plus.
Skills Required:
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Excellent verbal and written communication—ability to be personal and professional.
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Detail oriented.
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Ability to multitask.
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Critical thinking and problem-solving.
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Sound judgment and decision-making.
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Active listening.
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Teamwork and collaboration.
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Some degree of basic mechanical aptitude (ability to read and understand instruction sheets).